A fork up front and a shock at the back. The H20 buys travel where most cheap fat bikes buy none.
Suspension at both ends on a 20-inch fat frame, at the bottom of the range.
Quick answerThe H20 is Ridstar's suspended 20-inch fat bike at $690: 1000W, a 48V 15Ah pack holding 720 watt-hours, front and rear suspension, dual disc brakes, seven speeds and a 330 lb rating. It is out of stock with us today; the Q20 Lite matches it and ships at $1,033.85.
Out of stock right now. The Q20 Lite is the closest bike on our shelf today: the same 1000W motor, the same 720 watt-hours, the same 20-inch fat format and dual suspension, published at 25 mph. See the Q20 Lite.
The H20 1000W Fat Tire Electric Mountain Bike is named in no regulator's notice as of September 11, 2026. It was built by the company that is. Everything below is quoted from the regulators and the courts, and it is on this page because a buyer choosing this bike deserves to know who made it and how that company answered a federal safety agency.
The March 19, 2026 warning covers the "Ridstar Q20 and Q20 Pro e-bikes": "The e-bikes' batteries and wires can ignite, posing a fire hazard to consumers." The Commission "is aware of 11 reports of fire, including one burn injury, five reports of smoke inhalation, and two reports of property damage totaling over $40,000." Its instruction: "remove the battery from the e-bike immediately and dispose of the battery following local hazardous waste disposal procedures. Do not sell or give away these hazardous batteries."
The June 25, 2026 warning covers the "Ridstar Q20 and Q20 Lite e-bikes": "The front wheel can detach without warning, posing a crash hazard to consumers." The Commission "is aware of 32 reports of the front wheel detaching, including 31 reports of injuries such as concussions, broken bones, cuts, scrapes, and bruises." Its instruction: "stop using the e-bikes immediately and dispose of them. Do not sell or give away these hazardous e-bikes."
Neither notice is a recall, and there is no repair, refund or replacement program. The March notice states that "the manufacturer, Huizhou Xingqishi Sporting Goods Co., Ltd., of China, has refused to agree to an acceptable recall"; the June notice states that it "has been unresponsive to CPSC's requests for information about these products or a recall."
Before either US notice, the UK Office for Product Safety and Standards published Product Safety Report 2506-0011 on 19 June 2025 for the "Ridstar E-Bikes Q20-Plus, Q20-Mini, E26 Pro and Chargers", risk level "Serious": "the charger has poor quality soldering, and the transformer does not meet the minimum requirements for creepage and clearance distances." Its corrective measure: "The import has been rejected at the border."
Two product-liability suits over a detached Ridstar front wheel were filed in 2026 and are undecided: Cunanan v. Amazon.com Services LLC (D. Or., filed April 7, 2026) alleges a Ridstar Q20 caused "numerous facial fractures"; L.E. v. Walmart Inc. (Palm Beach County, filed July 30, 2026, removed to S.D. Fla.) alleges a Walmart-bought Ridstar's front wheel "unexpectedly detached during normal operation" and injured a minor. Both are allegations, not findings.
The same company also sells the YVY brand. The full record, the Trustpilot scores, the warranty terms and every model's status are in our Ridstar brand profile, verified September 11, 2026.
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1000WMotor, as published
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720 Wh48V x 15Ah
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28 mphTop speed, claimed
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35-56 miRange, claimed
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20" x 4"Tires
Why this bike
SuspensionA fork and a rear shock, at the bottom of the range
Most fat bikes at this money give you a fork and a rigid back end. The H20 is specified with both, which changes what a rutted towpath or a broken curb feels like through the saddle. On a short-wheelbase 20-inch frame that rear shock does more work than it would on a long bike, because there is less frame to absorb anything.
Frame6061 aluminum, folding, rated to 330 lb
A named alloy, a hinge and a published load ceiling on the same listing. The fold puts it in a trunk or a hallway; the 330 lb rating covers rider and cargo together and is stated rather than implied.
Battery720 watt-hours from published figures
Ridstar's 48 volts times its 15 amp-hours. Behind a 1000W motor that pack is doing less work per mile than the same energy behind a 2000W draw, which is why its range claims sit where they do.
DrivetrainSeven speeds and dual discs
Gears you can use when the assist is off or the hill is long, and a disc at each end for a bike that is heavier than it looks. Both are adjustable at home with hand tools.
Why buy the H20 here
The H20 is $690 when it is here. Until it returns the Q20 Lite carries the same motor, the same pack and dual suspension for $1,033.85. Both ship free in the lower 48, and Shop Pay instalments are available at the payment step.
Free US shipping
Your H20 ships free anywhere in the lower 48, with tracking emailed the day it leaves. Nothing is added at checkout: the $690 on this page is the $690 you pay.
Pay over time
Shop Pay instalments are live at our checkout, so you can split the $690 into payments instead of putting it on a card in one go. You pick it at the payment step.
We file the warranty claim
If something covered fails, you send us photos and we take it from there — we file and track the claim, and arrange the part or the replacement. You never deal with the factory, and you never pay to be helped.
A US company answers
Support, warranty handling and returns are all run from here, in your timezone, under US consumer law. One storefront, one set of terms, one company that has to stand behind the sale.
That last one is worth more on this brand than on most. Search “Ridstar” and four storefronts come back, each presenting itself as the official one, at prices that differ by hundreds of dollars for the same machine — and they do not share return terms. Ridstar.net publishes a statement on its own site that reads, in full: “Except ridstar.net, other similar websites are our dealers. We hope that all customers can find the right merchants to make purchases, so that they can get the best, most complete and most timely after-sales service.” Buying the H20 here removes that question entirely: the terms below are ours, they are the ones that govern your order, and the specifications on this page come from one named listing on ridstar.net/products/ridstar-h20-1000w-electric-mountain-bike, retrieved 2026-08-26 with the U.S. market forced.
The full working on which Ridstar domain is which — registration dates, contact addresses, the dealer statement and what stays unresolved — is in our Ridstar brand profile. Source: Ridstar Official Statement, retrieved 2026-08-26. Ridstar's own return policy charges 15% processing fee plus $200 return shipping per e-bike on a cancellation after despatch, and ridstar.com, the other storefront, publishes a different set: a 14-day window and a 25% restocking fee. Two storefronts, two return policies, same brand. Those terms govern an order placed with Ridstar. Yours is placed with us.
Is the H20 the right one for you?
Buy it if
- You want suspension at both ends without moving up the range to find it
- You want a folding 20-inch frame in a named alloy with a published load rating
- Your rides are short enough that 720 watt-hours is plenty
- You want the gentlest published motor figure in the folding line
Or one of these instead
- Want it today? The Q20 Lite matches the motor, the pack and the suspension, at $1,033.85.
- Want the same money spent now? The MN26 is $690 on a 26-inch wheel with 960 watt-hours.
- Want a folding bike with a published weight and fit band? The H26 Pro is $803.85.
Shipping, warranty & returns
Getting it to you
Free shipping on every electric bike within the contiguous United States (lower 48). Orders are prepared and dispatched within 1–3 business days. Most e-bikes arrive within 5–10 business days after dispatch, depending on location.
Ships via trusted parcel and freight carriers — UPS, FedEx, and LTL freight for larger items — with tracking emailed at dispatch.
The first 48 hours
Open the box and look it over on the day it lands. Report damage or a wrong item with photos inside 48 hours and it becomes our problem to solve. You send the photos; we handle the rest.
Bikes with power, charging, or component issues are covered under the manufacturer warranty; Redtail coordinates repair or replacement remotely at no cost to the customer.
Warranty, filed by us
A one-year limited warranty from Ridstar Bikes, running from the original owner's receipt or purchase date, whichever is later, as verified by Ridstar. Redtail files and tracks the claim for you; you do not deal with the factory.
Change-of-mind returns run on unopened, factory-sealed items requested within 72 hours of delivery, at a 15% restocking fee plus return shipping — against Ridstar's own return policy, which charges 15% processing fee plus $200 return shipping per e-bike direct, and ridstar.com, the other storefront, publishes a different set: a 14-day window and a 25% restocking fee. Two storefronts, two return policies, same brand. Cancellations carry a 3% transaction fee because card processing is non-recoverable. Full terms: Redtail Shipping Policy · Redtail Refund & Return Policy. Alaska, Hawaii, U.S. territories, P.O. boxes, and remote areas may incur extra charges or be excluded — contact us before ordering.
What the warranty covers
| What |
Coverage |
| Hardware and firmware defects |
1 year from the warranty begin date |
| Inbound and outbound shipping on a valid claim |
Ridstar's cost, within the warranty period |
| Return shipping where no fault is found |
the buyer's cost |
| Out-of-warranty repairs |
parts at material cost; no labour charge where Ridstar sold the bike directly |
What it covers
This Limited Warranty covers any defects in hardware or firmware under regular use during the Warranty Period.
What you must do
- Keep the purchase proof — Ridstar states a claim without an invoice or receipt is not covered
- Register the claim through the seller you bought from; Redtail files it for you
- Keep the original packaging for a while after delivery — Ridstar asks for this on its own product listings
Not covered
- Anything not resulting from a hardware or firmware defect
- Claims made after the warranty period, which Ridstar handles at material cost instead
- Claims with no associated purchase proof
A one-year limited warranty issued by Ridstar Bikes, beginning from the original owner's receipt or purchase date, whichever is later, as verified by Ridstar, as published on its warranty page and retrieved 2026-08-26. One caveat worth knowing: Ridstar's own product listings print a bullet headed "ONE-YEAR WARRANTY" that then states a warranty on the motor, battery and charger — on some models one year, on others two — while its warranty page states one year for the whole bike. Every page states the figure from that model's own listing and says the page disagrees.
How the H20 compares with the rest of our Ridstar range
The H20 against the Ridstars we can ship today.
| Spec |
H20 |
Q20 Lite |
MN26 |
H26 Pro |
| Price |
$690 |
$1,033.85 |
$690 |
$803.85 |
| Motor |
1000W |
1000W |
1500W |
2000W |
| Battery |
48V 15Ah |
48V/15Ah |
48V 20Ah |
48V 20Ah, removable |
| Battery energy |
720 Wh — our arithmetic, 48V x 15.0Ah as published |
720 Wh — our arithmetic, 48V x 15Ah as published |
960 Wh — our arithmetic, 48V x 20.0Ah as published |
960 Wh — our arithmetic, 48V x 20.0Ah as published |
| Top speed |
28 mph |
25 MPH |
28 mph |
28 mph |
| Range (claimed) |
35 miles |
30 miles (pure e-bike mode) to 50 miles (assist mode) |
50 miles |
55 miles in pure electric mode, 75 miles in pedal assist mode |
| Brakes |
dual disc brakes |
Mechanical Disc Brakes |
dual disc brakes |
Front and Rear Disc Brakes |
| Tires |
20" x 4" |
20 inch fat |
26" x 4" |
26'' x 4.0'' |
| Maximum load |
330 lb |
330 lbs |
330 lb |
330 LBS |
| Buy it |
— |
See the Q20 Lite |
See the MN26 |
See the H26 Pro |
Source: each model's own page on ridstar.net, archived 2026-08-26. — = not published by Ridstar for that model.
Full specifications
| Motor |
1000W |
| Battery |
48V 15Ah |
| Battery energy |
720 Wh — our arithmetic, 48V x 15.0Ah as published |
| Top speed |
28 mph |
| Range |
35 miles |
| Charging time |
4-6 hours |
| Tires |
20" x 4" |
| Brakes |
dual disc brakes |
| Suspension |
front and rear suspension |
| Gears |
7-speed |
| Maximum load |
330 lb |
| Bike weight |
Not published by Ridstar for this model |
| Rider height |
Not published by Ridstar for this model |
Specifications as published by Ridstar at ridstar.net/products/ridstar-h20-1000w-electric-mountain-bike, archived 2026-08-26 — read out of the copy on that page — Ridstar publishes no specification table for this model, so every figure above traces to a sentence in its own description, and the sentence behind each one is on file. Watt-hour totals are our arithmetic from Ridstar's own volts and amp-hours and are marked as such. These are the manufacturer's ratings, not our test results.
Where Ridstar's own material prints more than one figure, the row above carries the value this page uses and the alternate is recorded here: Ridstar also prints 1200W, with a 1500W peak, in a separate bullet on the same page; Ridstar also prints 50 miles and 35-56 miles for the range; the table carries the lowest published figure; Ridstar prints both “dual disc brakes” and “disc brake” for this model; Ridstar prints both “full suspension” and “front and rear suspension”.
How to read this spec sheet
Manufacturer pages carry marketing, and marketing sometimes disagrees with the marketing an inch below it. Every place Ridstar's own material disagrees with itself for this model, every figure it leaves out, and which value this page uses:
- Ridstar's own copy prints more than one wattage for this bike: 1000W, 1200W Both printed. We state every figure Ridstar publishes and label which sentence each came from, rather than choosing one.
- Ridstar's page prints more than one motor figure for this bike. Both are in the table above rather than one of them being chosen for you.
- Ridstar's page prints more than one range figure for this bike. Both are in the table above rather than one of them being chosen for you.
- Ridstar's page prints more than one brakes figure for this bike. Both are in the table above rather than one of them being chosen for you.
- Ridstar's page prints more than one suspension figure for this bike. Both are in the table above rather than one of them being chosen for you.
- Ridstar publishes no figure for bike weight, rider height on this model. Those rows read “not published” rather than being filled in from a sibling model that happens to share the frame.
- The 720 Wh figure is ours, not Ridstar's: it is the published 48 volts multiplied by the published 15.0 amp-hours. It is the number to compare bikes on, because a bigger amp-hour count at a lower voltage is not more energy.
- Ridstar publishes this bike on its other storefront, ridstar.com, at $950.95 for the US variant, read from that storefront's own catalog on 29 August 2026. Prices, and sometimes specifications, differ between the two sites; every figure on this page comes from ridstar.net.
What we counted
We pulled Ridstar's entire live catalog on 2026-08-26 — all 93 published listings — and worked out what is actually on the shelf: 26 bike listings, 11 scooters and 41 accessories. Among the bikes we found 4 pairs of listings that are the same machine listed twice, counted only where the descriptions are byte-identical or the two listings share most of the same image files. The widest gap is the Q30 Pro 4000W, which appears at $899.00 and $1269.00 on the same storefront. That is why every specification on this page is read from one named listing rather than from “the manufacturer”.
Redtail original analysis, counted from Ridstar's public storefront feed and collection endpoints on 2026-08-26; every price cross-checked against a second, independently fetched endpoint. Method: Two listings are called the same bike only where their description text is byte-identical after markup is stripped, or they share 60% or more of the same image FILES. Shared boilerplate paragraphs alone were not enough — an earlier pass that keyed on the first 400 characters produced four false pairs and was discarded.
Where to ride it, and what to check first
The H20 is a folding 20-inch fat bike for paths, tracks and private land, published at 1000W.
Ridstar publishes the motor as 1000W and the top speed as 28 mph. Federal law defines the low-speed electric bicycle category this way:
the term “low-speed electric bicycle” means a two- or three-wheeled vehicle with fully operable pedals and an electric motor of less than 750 watts (1 h.p.), whose maximum speed on a paved level surface, when powered solely by such a motor while ridden by an operator who weighs 170 pounds, is less than 20 mph.
15 U.S.C. § 2085(b) (Pub. L. 107–319, § 1, Dec. 4, 2002, 116 Stat. 2776), carried into 16 C.F.R. § 1512.2(a)(2). Retrieved 2026-08-26 from the U.S. Government Publishing Office and confirmed word for word against Cornell's Legal Information Institute.
Set those two published numbers against that threshold and this bike sits outside the federal low-speed electric bicycle definition. What that means where you live is decided by your state: some apply moped, motor-driven cycle or off-highway vehicle rules above the federal line, and those can reach registration, insurance, licensing, helmets and which paths and trails are open to you. Some states set their own wattage ceiling instead. Check yours before you ride on any public road, bike path or trail.
Start here: our state-by-state e-bike law guide. Current as of 2026-08-26; state law changes, so re-check yours before relying on it.
Straight answers on the H20
Four things buyers ask before ordering this one, and what each actually means for the ride you are planning.
Is it 1000W or 1200W?
Ridstar's own page prints 1000W in the title and one bullet, and 1200W with a 1500W peak in another. The table here carries 1000W, the figure the model is titled and sold under on both storefronts.
The hardware you are buying does not change between those sentences: one hub motor, a 48V 15Ah pack, discs at both ends. Where the rating bites is which rules apply where you ride, and our state-by-state e-bike law guide carries the table for your state. If you want a bike whose maker prints a single figure, the Q20 Lite publishes 1000W throughout and is in stock.
Mechanical discs rather than hydraulics.
Ridstar specifies dual mechanical disc brakes for the H20. Other bikes in the range publish hydraulics, including cheaper ones.
On the least energetic bike in the folding line, mechanical discs are matched to the job, and they set up with a 5mm key rather than a bleed kit. Pads run $42 a pair on our shelf. If hydraulics matter more than price, the Q50 publishes them at $918.85.
Three different range figures appear on one page.
Ridstar prints 35 miles, 50 miles and 35 to 56 miles for the H20 in different sentences, none with conditions attached. The table here carries 35, the lowest.
Plan from the pack rather than the prose: 720 watt-hours is a measured quantity and a 1000W motor spends it slowly. Treat 35 miles as the number to organize a ride around and anything above it as a good day.
Can I order one today?
Not today. The H20 is out of stock on our store, and this page stays up so its specification and sources remain available while it is away.
Ask us and we will tell you when it returns. Meanwhile the closest thing on our shelf is the Q20 Lite, which matches the motor, the pack and the dual suspension and ships free today.
Frequently asked questions
How fast does the Ridstar H20 go?
Ridstar's published figure is 28 mph on throttle, quoted without test conditions, and it clears the 20 mph federal low-speed line.
Is the Ridstar H20 a 1000W or a 1200W bike?
Ridstar prints both on the same page: 1000W in the title and one bullet, 1200W with a 1500W peak in another. The table here carries 1000W, the figure the model is titled and sold under.
How far will the Ridstar H20 go on one charge?
Ridstar gives 35 miles, 50 miles and 35 to 56 in different sentences; the table carries 35. That is 720 watt-hours of stored energy, 48 volts across 15 amp-hours.
Is the Ridstar H20 street legal?
Your state decides. Federal law defines a low-speed electric bicycle as having a motor under 750 watts and a motor-only top speed under 20 mph; even the lower of Ridstar's two wattages is above the first threshold and the claimed 28 mph is above the second. The statute is quoted in full above.
Does the Ridstar H20 have full suspension?
Ridstar publishes suspension front and rear for this model, which is unusual at this price in the range.
How much does the Ridstar H20 weigh?
Ridstar publishes no weight for the bike. The published 330 lb is the maximum load: rider plus whatever is carried.
Does the H20 have a throttle and pedal assist?
Yes to both; Ridstar lists a pure electric mode alongside pedal assist for this model.
Ready to ride?
The H20 is out of stock today. The Q20 Lite matches it on motor, pack and suspension, and it ships today at $1,033.85.
Buy the Q20 Lite now
Free shipping in the lower 48 · Shop Pay instalments · US warranty, filed by us
More from Redtail
Every Ridstar at Redtail · Compare the Q20 Lite · Compare the MN26 · Compare the H26 Pro · Our Ridstar brand profile · E-bike laws in your state · Shop electric bikes by type
Primary sources
- Ridstar product page (ridstar.net): Ridstar® H20 1000W Electric Mountain Bike ridstar.net/products/ridstar-h20-1000w-electric-mountain-bike. Retrieved 2026-08-26.
- The same model on Ridstar's other storefront, ridstar.com ridstar.com/products/ridstar-h20-1000w-electric-mountain-bike. Retrieved 2026-08-26.
- Ridstar Official Statement ridstar.net/pages/ridstar-official-statement. Retrieved 2026-08-26.
- Ridstar Ebike Warranty ridstar.net/pages/ebike-warranty. Retrieved 2026-08-26.
- Ridstar Return & Refund Policy ridstar.net/pages/return-refund-policy. Retrieved 2026-08-26.
- Ridstar Shipping Policy ridstar.net/pages/shipping-policy. Retrieved 2026-08-26.
- 15 U.S.C. § 2085, Low-speed electric bicycles uscode.house.gov — 15 U.S.C. § 2085. Retrieved 2026-08-26.
- 16 C.F.R. § 1512.2, Definitions ecfr.gov — 16 C.F.R. § 1512.2. Retrieved 2026-08-26.
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Redtail's Ridstar brand profile. Retrieved 2026-08-26.
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Redtail Shipping Policy. Retrieved 2026-08-26.
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Redtail Refund & Return Policy. Retrieved 2026-08-26.
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Redtail's state-by-state e-bike law guide. Retrieved 2026-08-26.
Specifications and prices are Ridstar's own, reproduced as published from the archived copy of its product page, with contradictions in its material flagged rather than resolved silently. The federal definition is quoted from the statute itself and was retrieved twice, independently, from the U.S. Government Publishing Office and Cornell's Legal Information Institute. Warranty terms are Ridstar's; shipping and return terms on this page are Redtail's. Manufacturer sources are cited by name and address rather than linked, because every link on this page should keep you here. Any source above can be sent to you on request at the corrections address below.
How we verified this page. Every specification above was read from an archived copy of Ridstar's own product page (ridstar.net/products/ridstar-h20-1000w-electric-mountain-bike), retrieved 2026-08-26 with the U.S. market forced and the currency confirmed as USD, with the price cross-checked the same day against a second, independently fetched endpoint on that site. Figures are the manufacturer's ratings, not our test results; where Ridstar's material disagrees with itself, or leaves a specification out, the “How to read this spec sheet” section names it and says which value this page uses. The federal definition is quoted from the statute and was retrieved from two independent publishers. Redtail publishes no test score for this bike, because we hold no test of our own; the customer reviews shown on this page were left by buyers rather than by us. Live purchasability and price on this page were read from our own storefront on 2026-10-05. Corrections: support@redtailebikes.com.
