Contact Us

Real people answer, and every message gets a reply. Already ordered? Email support with your order number. Still deciding, or asking about the military or recovery discount? Email sales. The whole process from checkout to first ride is on how buying works.

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  • Company

    Redtail Ebikes is a U.S. company. We sell online only and ship free to every address in the lower 48.

  • Email

    support@redtailebikes.com
    orders, shipping, damage claims, warranty, returns, parts

    sales@redtailebikes.com
    pre-purchase questions, and the military and recovery programs

    We typically respond to email within one business day. Include your order number for anything order-specific.

  • Phone

    +1 213-444-4020
    Leave a voicemail if nobody picks up. Every voicemail is returned.

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