





















Eunorau META24 City eBike
Every Redtail e-bike includes a free 1-month warranty plus manufacturer coverage. Add the Redtail Care Package for dedicated support from our US-based team — remote diagnostics, manufacturer claim handling & return-shipping coordination — for up to 5 years.
Your selected plan is added automatically when you tap Add to Cart. No Care Package is added by default.
A support & service plan — it does not cover physical repairs or replacement parts. See full Care Package details →

Eunorau META24 City eBike
The Eunorau META24 is a city e-bike. Eunorau rates it at a 48V 500W hub motor rated at 55 N.m, a 20 mph top speed, a manufacturer range of up to 100 miles (48v 15ah battery+ second battery 15ah) and a 286 lbs payload. It's listed as Class 2, UL certified, sized for riders 5'3" ~ 6'2", and it weighs 61.7 lbs. $1,699 with free shipping in the lower 48.
- 500 W55 N.m motor
- 15 AhBattery
- 100 miMfr. range
- 20 mphMfr. top speed
- 24×3.0Tires
Class, speed & certification
E-bike class
Class 2 Speed limited Unlockable
Class rules are set by state and local law in the U.S. Check the rules where you ride — some paths and trails restrict Class 3.
Top speed
20MPH
UL certified
Yes — as published by Eunorau. UL listing for the battery and electrical system is what many U.S. cities, insurers, and apartment buildings now ask for.
Who the META24 is for
Buy it if
- Daily commuting and errands on pavement
- Riders who care how assist feels — this one has a torque sensor
- Riders who need a UL-certified battery to charge indoors
Look elsewhere if
- Serious off-road riding — this is set up for road and path
- Buyers who want the headline range without buying the second battery

The motor
Eunorau specifies 48V 500W hub motor with max 55 N.m torque.

Battery and range
Battery: 48V 15Ah with Samsung cells (Optional Second Battery 15Ah). Eunorau rates the range at Up to 100 Miles (48V 15Ah Battery+ Second Battery 15Ah). Charging takes 5 - 7 hours. Real-world range moves with rider weight, terrain, temperature and throttle use.

Brakes and tires
Brakes: 180mm hydraulic disc brakes. Tires: Innova 24" × 3.0".

Size, fit and capacity
Eunorau publishes a total payload capacity of 286 lbs. Recommended rider height is 5'3" ~ 6'2". The bike weighs 61.7 lbs.

Display and drivetrain
Display: BC182 LCD display, EUNORAU GO App Support. Drivetrain: SHIMANO ASLM3157RC 7-speed.
The honest ledger
Green flags
- UL certified, per Eunorau — increasingly what US cities, insurers and apartment buildings require before an e-bike can be charged indoors
- Class 2, the least-restricted category on most US bike paths — Eunorau notes the limit is unlockable
- Torque sensor rather than a cadence sensor, so assist scales with how hard you actually pedal instead of switching on a beat late
- Fenders included rather than sold as an extra
- Hydraulic disc brakes with motor cut-off in the levers
Red flags
- The headline range (Up to 100 Miles (48V 15Ah Battery+ Second Battery 15Ah)) assumes the optional second battery, which is bought separately — the standard pack will not reach it
- The 7-speed drivetrain (SHIMANO ASLM3157RC 7-speed) is entry-level — adequate, not a highlight
How the META24 compares
All figures below are Eunorau's own published numbers. A blank cell means Eunorau does not publish that spec for that model — left empty rather than guessed.
| Spec | META24 | META20 | META26 |
|---|---|---|---|
| Price | $1,699 | $1,699 | $1,699 |
| Motor | 48V 500W hub motor with max 55 N.m torque | 48V 500W hub motor with max 55 N.m torque | 48V 500W hub motor with max 55 N.m torque |
| Battery | 48V 15Ah with Samsung cells (Optional Second Battery 15Ah) | 48V 15Ah with Samsung cells (Optional Second Battery 15Ah) | 48V 15Ah (Optional Second Battery 15Ah/17Ah) |
| Range (mfr.) | Up to 100 Miles (48V 15Ah Battery+ Second Battery 15Ah) | Up to 100 Miles (48V 15Ah Battery+ Second Battery 15Ah) | 100 Miles (48V 15Ah Battery+ Second Battery 17Ah) |
| Top speed (mfr.) | 20MPH | 20MPH | 20MPH |
| Front suspension | |||
| Rear shock | |||
| Drivetrain | SHIMANO ASLM3157RC 7-speed | SHIMANO ASLM3157RC 7-speed | SHIMANO ASLM3157RC 7-speed |
| Tires | Innova 24" × 3.0" | KENDA 20" × 3.0" | Innova 26" × 3.0" |
| Payload | 286 lbs | 286 lbs | 286 lbs |
| Frame | Aluminum alloy 6061 | Aluminum alloy 6061 | Aluminum alloy 6061 |
Source: each manufacturer product page on eunorau-ebike.com, pulled 2026-08-13 (source-specs_20260813.json). Blank = not published by Eunorau.
Full specifications
| Battery | 48V 15Ah with Samsung cells (Optional Second Battery 15Ah) |
| Range | Up to 100 Miles (48V 15Ah Battery+ Second Battery 15Ah) |
| Motor | 48V 500W hub motor with max 55 N.m torque |
| Frame Size | 17 Inches |
| Total Payload Capacity | 286 lbs |
| Recommended Rider Heights | 5'3" ~ 6'2" |
| Maximum Speed | 20MPH |
| Charger | US standard 2.0 A smart charger |
| Controller | 48V 20A |
| Display | BC182 LCD display, EUNORAU GO App Support |
| Battery Type | SAMSUNG Lithium-ion |
| Battery Charging Time | 5 - 7 hours |
| Box Dimensions | (cm) 153 L x 34 W x 84.5 H |
| Weight | 61.7 lbs |
| Tires | Innova 24" × 3.0" |
| Rims | 24inch Black Alloy |
| Brake lever | Hydraulic disc brakes levers with motor cutoff switch |
| Shifter | SHIMANO ASLM3157RC 7-speed |
| Brake Rotors | 180mm hydraulic disc brakes |
| Throttle | Thumb throttle (power at your hand is always available) |
| Crank | 170mm forged aluminum alloy |
| Chainring | 42T chain-wheel crank |
| Freewheel | SHIMANO derailleur 7-speed freewheel |
| Frame | Aluminum alloy 6061 |
| Sensor | Torque sensor |
| Saddle | EUNORAU comfortable C7 saddle |
| Seat-to-Ground Height | 30.7"-38.6" |
| Handlebar | Adjustable ZOOM Stem for Comfort - Matte Black |
| Front Light | LED light |
| Rear Light | LED Light |
| Fender | Included |
| Tool | Included |
| A: Seat Tube | 432mm/17in |
| B: Reach | 415mm/16.3in |
| C: Head Tube | 150mm/5.9in |
| D: Chain Stay | 450mm/17.7in |
| E: Bracket Height | 293mm/11.5in |
| F: Wheelbase | 1113mm/43.8in |
| G: Top Tube | 587mm/23.1in |
| H: Stack | 597mm/23.5in |
| I: Total Length | 1769mm/69.6in |
Specifications as published by Eunorau at eunorau-ebike.com/products/meta-24-1, verified 2026-08-13. We publish the manufacturer's figures as given and do not add specs Eunorau does not state. Found an error? Email support@redtailebikes.com.
Warranty
| Component | Coverage |
|---|---|
| Frame | 10 years |
| Battery | 24 months |
| Motor | 24 months |
| Electrical components | 24 months |
What it covers
Manufacturing defects in Eunorau's original parts and components.
Eunorau states it continues to support the product after the warranty period as a manufacturer courtesy, and may ask only for shipping costs on replacement parts.
What you must do
- You are the original purchaser — the warranty does not transfer
- Proof of purchase (your Redtail order confirmation)
- Product registration with Eunorau right after purchase
- An e-bike check-up by a Eunorau specialist or dealer after the first year of use
Not covered
- Ordinary wear and tear — brake pads, rotors, spokes, grips, shifters, brake cables and casings, tires and tubes, chains, chainrings, cassettes, transmission gears
- Labor charges for part replacement
- Corrosion from moisture or heat, and cosmetic deterioration of the finish
- Damage from accident, abuse, stunt riding, racing, improper storage, or neglect
24-Month+ Limited Warranty issued by Eunorau Bikes, a Nevada corporation. Bikes bought for commercial use — rental fleets, delivery, sharing programs — get a 50% reduced warranty period. Full terms are published by Eunorau at eunorau-ebike.com/pages/warranty. Redtail coordinates warranty claims for bikes bought from us, so send it to us rather than to Eunorau: support@redtailebikes.com.
Manuals & documentation
In the box
Eunorau's spec sheet for this model lists a printed manual and a tool kit as included.
Any other document
Eunorau publishes display, controller, shock and accessory manuals across several files. Tell us which one you need and we will send you our copy, so you are not hunting through a supplier download hub.
Eunorau publishes display and component manuals rather than a per-bike user manual. We link only the manual Eunorau lists against this exact model. Need a document we haven't linked? Email support@redtailebikes.com and we'll request it from Eunorau.
Shipping, returns & support
Shipping
Free shipping on every electric bike within the contiguous United States (lower 48).
Orders are prepared and dispatched within 1–3 business days. Most e-bikes arrive within 5–10 business days after dispatch.
Ships via UPS, FedEx, or LTL freight for larger items, with tracking emailed at dispatch. Freight deliveries may need a scheduled appointment and a signature.
On delivery
Inspect your shipment at delivery. Damage, defects, or incorrect items must be reported with photos within 48 hours.
If a bike arrives dead, won't charge, throws an error code, or has a faulty component, it is covered under the manufacturer warranty and Redtail coordinates repair or replacement remotely.
Returns
Change-of-mind returns accepted only on unopened, factory-sealed items requested within 72 hours of delivery, with a 15% restocking fee plus return shipping. Once a box is opened or a bike is ridden, it is no longer eligible.
Order cancellations carry a 3% transaction fee, because card-processing fees are non-recoverable.
Alaska, Hawaii, U.S. territories, P.O. boxes, and remote areas may incur extra charges or be excluded — contact us before ordering. Full terms: Shipping Policy · Refund & Return Policy.
Frequently asked questions
How far does the Eunorau META24 go on one charge?
Eunorau rates the META24 at Up to 100 Miles (48V 15Ah Battery+ Second Battery 15Ah). That figure assumes the optional second battery, bought separately. Charging takes 5 - 7 hours. Manufacturer range figures are measured under favorable conditions — expect less with hills, heavy loads, cold weather or heavy throttle use.
How fast is the Eunorau META24?
Eunorau publishes 20MPH. It is listed as Class 2. E-bike class rules and speed limits are set by state and local law in the U.S., so check the rules where you ride before you buy.
Who does the META24 fit, and how much can it carry?
Eunorau publishes a total payload capacity of 286 lbs. Recommended rider height is 5'3" ~ 6'2". The bike itself weighs 61.7 lbs.
Is the Eunorau META24 UL certified?
Yes — Eunorau lists this model as UL certified. In the U.S. that increasingly determines whether you can store and charge the bike inside an apartment building, and some insurers ask for it too.
What warranty covers the Eunorau META24?
Eunorau's 24-Month+ Limited Warranty: 10 years on the frame and 24 months on the battery, motor and electrical components, covering manufacturing defects. It requires registration with Eunorau after purchase, applies to the original purchaser only, and excludes wear items and labor. Redtail coordinates claims for bikes bought from us.
How does the META24 ship, and can I return it?
Free shipping within the contiguous U.S., dispatched in 1–3 business days and typically delivered 5–10 business days later. Inspect it at delivery — damage or defects must be reported with photos within 48 hours. Unopened change-of-mind returns are accepted within 72 hours with a 15% restocking fee plus return shipping.
Keep looking
All Eunorau e-bikes we stock · Compare the META20 Folding eBike · Compare the META26 City eBike · Every e-bike brand at Redtail · Shop electric bikes by type
How we verified this page. Every specification above was read from Eunorau's own published product page on 2026-08-13 and is reproduced as Eunorau states it. Where Eunorau does not publish a figure, this page leaves it out rather than estimating. Warranty terms are Eunorau's, quoted from their warranty policy; shipping and return terms are Redtail's own. Prices are USD and current at the date shown. Corrections: support@redtailebikes.com.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Use this text to answer questions in as much detail as possible for your customers.
-
Customer Support
Use this text to answer questions in as much detail as possible for your customers.
-
FAQ’s
Use this text to answer questions in as much detail as possible for your customers.
-
Contact Us
Use this text to answer questions in as much detail as possible for your customers.
Fast U.S. Shipping

Exceptional Service
At Redtail eBikes, we go beyond just selling ebikes. We're dedicated to offering the best customer service and support to ensure you're fully satisfied. Your happiness is our priority, and we're here to make your experience as smooth as your ride.



