VTUVIA 9-Pin Controller for Torque-Sensor SX20 and UL SN100
Every Redtail e-bike includes a free 1-month warranty plus manufacturer coverage. Add the Redtail Care Package for dedicated support from our US-based team — remote diagnostics, manufacturer claim handling & return-shipping coordination — for up to 5 years.
Your selected plan is added automatically when you tap Add to Cart. No Care Package is added by default.
A support & service plan — it does not cover physical repairs or replacement parts. See full Care Package details →
VTUVIA 9-Pin Controller for Torque-Sensor SX20 and UL SN100
The VTUVIA 9-pin controller is the replacement controller for the torque-sensor SX20 and the UL SN100. It is $69, with free shipping to the lower 48 and US support.
What you get with this ebike torque sensor controller
VTUVIA lists it only for its bikes with a torque sensor, and asks you to confirm the UL version before ordering.
Pairs with Thumb Throttle for SF20H, SX20, SN100, SJ26, Giraffe, Reindeer and Gemini.
Fitment
VTUVIA lists it model by model, so match the row to the model on your frame before you order.
| SX20 | SX20 Antelope |
|---|---|
| UL-SN100 | SN100 |
| Check on your bike | A torque sensor on your bike, and the connector count on your current controller |
9-Pin Controller · dispatched within 1–3 business days
Why buy it from Redtail
Free shipping
We cover shipping to any address in the lower 48. Our shipping policy.
Pay over time
With Shop Pay, a $69 purchase could be split into 4 interest-free payments of $17.25 every 2 weeks.
Rates from 0-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers: affirm.com/licenses.
Warranty and damage claims
If it arrives damaged, note it with the carrier and send us photos within 48 hours: we file the claim with the carrier and arrange a replacement or repair. Where VTUVIA's warranty applies, our US support desk coordinates the claim with VTUVIA, so you are not the one writing to a factory. Our returns policy.
4 interest-free payments with Shop Pay
Frequently asked questions
Will this fit my bike?
VTUVIA lists this part for SN100, SX20 Antelope, model by model. If your model is not in VTUVIA's list, or you are not sure which version you have, call (213) 444-4020 and we will check it with VTUVIA before you order.
How long does it take to arrive?
Orders are prepared and dispatched within 1–3 business days of confirmation. You get a tracking number by email the moment it ships, and a part ordered with a bike may ship separately, on its own schedule.
How much does it cost to ship?
Nothing to an address in the lower 48. Alaska, Hawaii, U.S. territories, P.O. boxes and remote areas may cost extra or be excluded, so contact us before you order.
Can I return it?
Our returns policy applies to parts and accessories as it does to bikes; read it before you order a model-specific part, and check the fitment table twice.
Card or PayPal works too
What’s next after you order
Orders are prepared and dispatched within 1–3 business days of confirmation. You get a tracking number by email when it ships.
- Confirmation. Your order confirmation arrives by email.
- Ordering with a bike? Parts and accessories may ship separately, on their own schedule.
- If anything is wrong. Call (213) 444-4020, and we help you file the claim with VTUVIA.
See the rest in the VTUVIA parts collection, with every e-bike part we sell beside it; the VTUVIA bikes we sell are in the VTUVIA collection, and our e-bike brands guide measures VTUVIA against every other brand we carry.
9-Pin Controller · $69
How we verified this page. We checked every figure on it against VTUVIA's own listing for this item (vtuviaebike.com/products/controller-9pin), read on September 19, 2026, and the fitment table repeats VTUVIA's own model list. Prices and stock were read the same day.
Verified by Milad Ghobadibeygvand, BScN (Western University, 2014). Found something that does not match VTUVIA's current listing? Email support@redtailebikes.com and we will correct it.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Use this text to answer questions in as much detail as possible for your customers.
-
Customer Support
Use this text to answer questions in as much detail as possible for your customers.
-
FAQ’s
Use this text to answer questions in as much detail as possible for your customers.
-
Contact Us
Use this text to answer questions in as much detail as possible for your customers.
Fast U.S. Shipping

Exceptional Service
At Redtail eBikes, we go beyond just selling ebikes. We're dedicated to offering the best customer service and support to ensure you're fully satisfied. Your happiness is our priority, and we're here to make your experience as smooth as your ride.



