

Eunorau Front Basket — Black
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Eunorau Front Basket — Black
A black steel-finish basket measuring 19.6 x 13.8 x 5.9 inches (500 x 350 x 150 mm), listed by Eunorau for the CARGO and FLASH series. It needs a mount bought separately — a Front Basket Mount for front fitting or a Rear Basket Mount for rear. Eunorau states it is not compatible with the SPECTER, DEFENDER, FAT-HD 1.0 (Pro) or META series. $99.
Who the Front Basket is for
Buy it if
- CARGO and FLASH series owners who want open-top carrying capacity
- Grocery runs and bulky loads that don't suit panniers
- Riders who want to mount front or rear depending on their setup
Look elsewhere if
- You ride a SPECTER, DEFENDER, FAT-HD 1.0 (Pro) or META — Eunorau lists these as not compatible
- You aren't also buying the required mount, which is a separate part
- You need a lockable or weatherproof container: this is an open basket

19.6 x 13.8 x 5.9 Inches
Eunorau specifies 500 x 350 x 150 mm — 19.6 x 13.8 x 5.9 inches — in black. Big enough for a full grocery load or a bulky bag.

CARGO and FLASH Series, With a Mount
Listed for the CARGO and FLASH series. Front fitting requires the Front Basket Mount and rear fitting the Rear Basket Mount — both separate parts. Eunorau lists the SPECTER, DEFENDER, FAT-HD 1.0 (Pro) and META series as not compatible.
The honest ledger
Green flags
- A genuinely large 19.6 x 13.8 x 5.9 in capacity
- Mounts front or rear, given the matching mount
- Eunorau publishes an explicit compatibility list, which is more than most accessories get
Red flags
- The mount is NOT included — front fitting needs the Front Basket Mount, rear needs the Rear Basket Mount, each bought separately
- Eunorau explicitly lists the SPECTER, DEFENDER, FAT-HD 1.0 (Pro) and META series as not compatible
- Eunorau publishes no load rating or weight for the basket, so we don't state one
- An open basket offers no security and no weather protection
Full specifications
| Size(LxWxH) | 19.6" x 13.8" x 5.9" / 500 x 350 x 150 MM |
| Color | Black Compatible Models The following models are compatible with addi |
| tional mounting accessories | CARGO Series |
| Required for Front Mounting | Front Basket Mount FLASH Series |
| Required for Rear Mounting | Rear Basket Mount |
| NOT compatible | SPECTER Series, DEFENDER Series, FAT-HD1.0 (Pro), META Series, FAT-AWD, FAT-HS, R1, META 1.0 Series, JUMBO Series, etc |
Specifications as published by Eunorau at eunorau-ebike.com/products/basket, verified 2026-08-13. We publish the manufacturer's figures as given and do not add specs Eunorau does not state. Found an error? Email support@redtailebikes.com.
Warranty
| Component | Coverage |
|---|---|
| Frame | 10 years |
| Battery | 24 months |
| Motor | 24 months |
| Electrical components | 24 months |
What it covers
Manufacturing defects in Eunorau's original parts and components.
Eunorau states it continues to support the product after the warranty period as a manufacturer courtesy, and may ask only for shipping costs on replacement parts.
What you must do
- You are the original purchaser — the warranty does not transfer
- Proof of purchase (your Redtail order confirmation)
- Product registration with Eunorau right after purchase
- An e-bike check-up by a Eunorau specialist or dealer after the first year of use
Not covered
- Ordinary wear and tear — brake pads, rotors, spokes, grips, shifters, brake cables and casings, tires and tubes, chains, chainrings, cassettes, transmission gears
- Labor charges for part replacement
- Corrosion from moisture or heat, and cosmetic deterioration of the finish
- Damage from accident, abuse, stunt riding, racing, improper storage, or neglect
24-Month+ Limited Warranty issued by Eunorau Bikes, a Nevada corporation. Bikes bought for commercial use — rental fleets, delivery, sharing programs — get a 50% reduced warranty period. Full terms are published by Eunorau at eunorau-ebike.com/pages/warranty. Redtail coordinates warranty claims for bikes bought from us, so send it to us rather than to Eunorau: support@redtailebikes.com.
Manuals & documentation
In the box
Eunorau's spec sheet for this model lists a printed manual and a tool kit as included.
Any other document
Eunorau publishes display, controller, shock and accessory manuals across several files. Tell us which one you need and we will send you our copy, so you are not hunting through a supplier download hub.
Eunorau publishes display and component manuals rather than a per-bike user manual. We link only the manual Eunorau lists against this exact model. Need a document we haven't linked? Email support@redtailebikes.com and we'll request it from Eunorau.
Shipping, returns & support
Shipping
Free shipping on every electric bike within the contiguous United States (lower 48).
Orders are prepared and dispatched within 1–3 business days. Most e-bikes arrive within 5–10 business days after dispatch.
Ships via UPS, FedEx, or LTL freight for larger items, with tracking emailed at dispatch. Freight deliveries may need a scheduled appointment and a signature.
On delivery
Inspect your shipment at delivery. Damage, defects, or incorrect items must be reported with photos within 48 hours.
If a bike arrives dead, won't charge, throws an error code, or has a faulty component, it is covered under the manufacturer warranty and Redtail coordinates repair or replacement remotely.
Returns
Change-of-mind returns accepted only on unopened, factory-sealed items requested within 72 hours of delivery, with a 15% restocking fee plus return shipping. Once a box is opened or a bike is ridden, it is no longer eligible.
Order cancellations carry a 3% transaction fee, because card-processing fees are non-recoverable.
Alaska, Hawaii, U.S. territories, P.O. boxes, and remote areas may incur extra charges or be excluded — contact us before ordering. Full terms: Shipping Policy · Refund & Return Policy.
Frequently asked questions
Does the front basket come with a mount?
No. Eunorau lists the mount as a separate part: a Front Basket Mount for front fitting or a Rear Basket Mount for rear. Order the matching mount at the same time, or the basket cannot be fitted.
Will this basket fit my Eunorau?
Eunorau lists it for the CARGO and FLASH series, and explicitly states it is NOT compatible with the SPECTER series, DEFENDER series, FAT-HD 1.0 (Pro) or META series. If your model isn't named, email support@redtailebikes.com and we'll check before you order.
How much weight can the basket hold?
Eunorau publishes no load rating for this basket, so we won't quote one. Note that your bike's own total payload capacity — published on each of our bike pages — is the real limit on what you can carry overall.
How does it ship, and can I return it?
Parts and accessories ship within the contiguous U.S. and may ship separately from a bike, which can take longer. Inspect on arrival — damage or the wrong item must be reported with photos within 48 hours. Unopened change-of-mind returns are accepted within 72 hours with a 15% restocking fee plus return shipping; used parts and accessories are not returnable.
Keep looking
All Eunorau e-bikes we stock · Every e-bike brand at Redtail · Shop electric bikes by type
How we verified this page. Every specification above was read from Eunorau's own published product page on 2026-08-13 and is reproduced as Eunorau states it. Where Eunorau does not publish a figure, this page leaves it out rather than estimating. Warranty terms are Eunorau's, quoted from their warranty policy; shipping and return terms are Redtail's own. Prices are USD and current at the date shown. Corrections: support@redtailebikes.com.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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